We are committed to protecting and respecting the privacy of all visitors and users of our shop (the
Website). Please read the following carefully to understand our policy and practices regarding your
personal information collected through the Website, and how we will treat it. We will only use your
current data protection laws
What personal information do we collect?
We do not collect any personal information about you on our Website unless you choose to provide it to
us voluntarily. If you decide to place an order with us, there is certain personal information that
we will require from you in order to process your order. We define “personal information” as information
that is unique to you and might include your name, delivery address, credit/debit card number and expiration
date, billing address, e-mail address, telephone number, your age, occupation, and style interests.
We may also collect the following data about you to help us improve our service to you:
- Information that you provide by filling in forms on our Website. This includes information provided
at the time of registering to use our Website, subscribing to any service which we provide, posting
material or requesting further services. We may also ask you for information when you enter a competition
or promotion, and when you report a problem with our Website.
- If you contact us, we may keep a record of that correspondence.
- We may also ask you to complete surveys that we use for research purposes, although you do not have
to respond to them.
- Details of transactions you carry out through our Website and of the fulfilment of your orders.
- Details of your visits to our Website including, but not limited to, traffic data, location data,
weblogs and other communication data, whether this is required for our own billing purposes or
otherwise and the resources that you access on our Website.
Information collected from children
We are strongly committed to preserving online privacy for all of our Website visitors, including children.
The Website is a general audience site, and we do not knowingly collect information about children
or sell products to children. Consistent with the Children’s Online Privacy Protection Act, we will
not knowingly collect any information from children under the age of 13. If you are under the age of
13, you are not permitted to submit information to the Website.
IP addresses and cookies
An Internet Protocol (IP) address is a set of numbers, which is assigned to your computer during a browsing
session. It is automatically logged by our servers and used to collect traffic data about visitors
to distinguish you from other users of our Website and to keep track of your visits. This helps us
to provide you with the very best experience when you browse our Website and to make improvements.
We monitor customer traffic on an aggregate basis using cookies and code, which is embedded, in the Website.
This provides statistical information about visits to pages on the Website, the duration of individual
page view, paths taken by visitors through the Website, data on visitors screen settings and other
general information. We use this information to help improve the Website and services to its users.
Where we store your personal information
We use a trusted third party payment processing service to process your payment to us and we do not store
your credit/debit card information. With respect to your personal information that we do store, such
as your name, address, email address, telephone number, age, occupation, and style preferences, we
follow strict security procedures in the storage and disclosure of personal information to prevent
unauthorised access or unlawful processing of your personal information. We keep your information confidential
and store it on a secure server which is password protected and hidden behind a firewall. We use secure
socket layer software (SSL) to encrypt all of your personal information including your name and address.
This technology prevents you from inadvertently revealing personal information using an insecure connection.
The ComodoSecure program allows you to learn more about websites you visit before you submit any confidential
information. When you see a ComodoSecure, clicking on it will verify that this Website is secure. You
can elect to save your credit or debit card details once your order on our Website has been processed,
to make any future orders easier. However, for your security you will need to enter your card’s 3-digit
security code for every subsequent transaction where you elect to use the saved credit/debit card.
If you elect to store your credit or debit card details after an order on the Website, your credit/debit
card details will be stored with our payment processor.
Uses made of your personal information
Aside from fulfilling your order placed on our Website, we may use information held about you to:
- set up, manage your account and contact you about your account;
- ensure that content from our Website is presented in the most effective manner for you and for your
- provide you with information, products or services that you request from us or which we feel may
interest you, where you have consented to be contacted for such purposes;
- carry out our obligations arising from any contracts entered into between you and us;
- allow you to participate in interactive features of our service, when you choose to do so; and,
- notify you about changes to our service.
Marketing and communications
You will have the opportunity to subscribe to certain areas of the Website. For instance you may wish
to receive our newsletter or other marketing information (by E-Mail or Direct Mail) or enter competitions.
In these circumstances we will ask for additional information, such as your age, occupation, style
interests etc. We will also treat this information as “personal information,” as described in this
policy. This will help us to target our marketing in a way we feel would be of specific interest to
you. We may from time to time send with your ordered products, inserts advertising the goods or services
of unrelated third party companies. However, we do not pass on your personal information to these third
party companies, except as provided in the Disclosure of Your Information section below.
Disclosure of your information
We will only pass on your personal information to third parties if it is an essential part of our transaction
with you (i.e. passing on your name and address to our carriers, or telephone number should there be
a query with delivery, or using a third-party payment processor to process your payment for your purchase
on our Website). We may disclose your personal information:
- As you expressly authorize us to do so;
- As necessary to provide products and services to you;
- As necessary to allow our contractors or agents to provide services for us in connection with our
transactions with you;
- If our parent company, or substantially all of its assets are acquired by a third party in which
case personal information held by it about its customers will be one of the transferred assets
and, in which case, we may disclose your personal information to the prospective seller or buyer
of such business or assets;
- To protect our customers and Website from fraud and theft, we may pass on personal information that
we obtain from making identity checks, together with account information to organizations including
law enforcement agencies, involved in fraud prevention and detection and credit risk reduction;
- If we are under a duty to disclose or share your personal information in order to comply with any
legal obligation; or,
agreements; or to protect the rights, property, or safety of our parent company, our customers,
or others. Unless required to do so by law, we will not otherwise share, sell or distribute any
of the personal information you provide to us without your consent.